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Terms & Conditions

TERMS AND CONDITIONS OF TRAVEL TO THE LODGE AT ANNUPURI
Effective 25th October 2009

Please read carefully.

Travel Insurance

  • TRAVEL INSURANCE IS COMPULSORY and should include at least a MedEvac option, provision for snow sports and compensation for lost trip days due to unforeseen circumstances or emergencies.
  • A copy of your travel insurance document must be presented to our lodge manager on arrival.

Bookings

  • ¥72,000 (about $900 AUD at time of writing) deposit is required per person to secure traveling dates.
  • All bookings considered open until deposit received.
  • Bookings show as available until monies show in TLAA/FIRST RESORT account.
  • Bookings will not be held without deposits.
  • All deposits are 100% non-refundable.

Payments

  • Balance of payment is required to be paid 60 days prior to departure and is non-refundable .
  • All prices quoted are for The Lodge At Annupuri and DO NOT include international airfares OR extra nights needed in Tokyo/Osaka prior to or after your trip.
  • Once full payments have been made, you will be sent an itinerary confirming all details of your trip.
  • Confirmation will be sent via email when any money is paid to confirm that we have received your payment.
  • There are no refunds or partial refunds given for poor snow, inclement weather or late departures from a designated trip date or itinerary.
  • In addition, there are no refunds given for reasons pertaining to unstable global, national, or local political or natural conditions that do not directly pose a threat to the safe operations of our lodge.
  • Full payment required 60 days prior to travel.
  • Group/Individual payment not received by due dates, forfeits trip to first group/individual on wait list.
  • All trips are non refundable 
  • Transfer of dates must be 30 days prior to travel.
  • A fee of $100 AUD applies to date transfers.
  • Any transfer of dates is pending availability.
  • Package price per person is dependant on numbers confirmed / booked on each trip.
  • Payment is accepted as cash transfers only. 
  • Transfer fee is responsibility of individual or agent.
  • All EFT transfers must be in AUD equivalent of YEN price.
  • Bar beverages & other miscellaneous expenses are to be paid for before departing The Lodge At Annupuri. Lodge manager accepts payments of cash or credit card (MasterCard, Visa & Bankcard only)
  • A 5% processing fee applies to any payment made with credit cards.

Airline Related Information

  • THE LODGE AT ANNUPURI/FIRST RESORT is not responsible for airline board fees or baggage policies.
  • THE LODGE AT ANNUPURI/FIRST RESORT does not accept any responsibility for late arrival or non-arrival of Snowboards, Skis, or any other luggage.

Sapporo - Annupuri Transfers 

  • Guests must arrive within 1 hours of shuttle departure time from Sapporo, guests who do not arrive in time will be transfered via the next available Whiteliner bus service at their cost.
  • THE LODGE AT ANNUPURI/FIRST RESORT is not responsible for ANY accommodation or incidental costs in Sapporo. 

International Transfers

  • THE LODGE AT ANNUPURI/FIRST RESORT is not responsible for airline board fees or baggage policies.
  • THE LODGE AT ANNUPURI/FIRST RESORT does not accept any responsibility for late arrival or non-arrival of snowboards, snowboard bags.
  • THE LODGE AT ANNUPURI/FIRST RESORT will not be held responsible for missed flights or delayed departures of flights. 
  • THE LODGE AT ANNUPURI/FIRST RESORT will not be held responsible for any lost or damaged luggage.
  • All prices quoted are for THE LODGE AT ANNUPURI/FIRST RESORT and DO NOT include international airfares OR extra nights needed in Tokyo/Osaka/ Sapporo prior to or after your trip.
  • Booking and payment of international flights, taxes, and insurance are the responsibility of individuals and booking agents.
  • Any group/individual who misses connection to THE LODGE AT ANNUPURI/FIRST RESORT due to cancelled/delayed or missed flights will only be transferred to THE LODGE AT ANNUPURI/FIRST RESORT at an additional charge equal to the cost of this transfer/handling.
  • Costs associated with facilitation of transfer will be at expense of guests.
  • THE LODGE AT ANNUPURI/FIRST RESORT accepts no responsibility or expenses for missed/cancelled or delayed international or domestic flights.

Documents

  • Passports must be valid for at least 6 months from the date you enter Japan.

Right of refusal

  • THE LODGE AT ANNUPURI/FIRST RESORT and their representatives reserve the right to remove guests from the lodge and cancel accommodation for any reason with no refund.
  • THE LODGE AT ANNUPURI/FIRST RESORT reserve the right to refuse any booking for any reason.

Damages

  • Any equipment or building damaged/lost, beyond the normal wear, by guests will be charged to guests at the replacement cost of same.

Snow Report

For the latest Annupuri Lodge snow report click here!

Galleries

Check out the latest image and video gallieries from the resort click here!

 

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